Middle East Crisis: Support in Difficult Times

We hope you and your loved ones are safe. Your wellbeing is our top priority. We remain fully operational and committed to providing the care you need. Access our live FAQ for answers to common questions, updated regularly as the situation evolves. Stay informed, and check back regularly for updates.

The world of health is transforming, and we are excited to be on the crest of the wave.

You and your team need more support than ever for a healthier future, emotionally as well as physically. Preventive care and a focus on overall wellness are at the heart of our holistic approach to your team’s wellbeing. We’ll leverage the latest techniques to prevent health challenges before they occur, and the latest technology and behavioural insights to guide your team to healthier lives.

Empower your team to improve their wellbeing at the tap of an app, or a click of a button, through our telehealth hub.

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Provide your team with enhanced support to navigate life's challenges, stay safe, and empower their health and wellbeing. Most of our international healthcare plans include a comprehensive suite of services: the Expat Assistance Programme, Second Medical Opinion, Travel Security Services, a Telehealth Hub, and a Fitness Coaching App—all designed to support their physical and mental health of your globally mobile team.

Your Expat Assistance Programme (EAP) provides 24/7 confidential support on a wide range of challenges including stress, depression, cultural shock and more. 

As part of their cover, your employees have access to our Second Medical Opinion service designed to provide them with expert medical advice when they need it the most. To access our service,  they simply need call or email us

Here your employees can easily access medical information or consultations from the comfort of their home or office.  They can talk to a medical professional by video, call or chat, depending on their current location.

As part of their cover, your employees will have access to our personal oncology case manager service. We will assign them a dedicated case manager, a healthcare professional from our own Medical Team, to guide and assist them through their treatment.


Our Fitness Coaching app empowers your team to lead healthier, more active lives. By tracking individual health and wellness through a personalized Health Score, the app motivates users to take control of their lifestyle habits in an engaging and fun way.
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By answering a few questions about their medical conditions your employees will get a preliminary evaluation of their symptoms to assess whether any medical treatment is needed. 
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As the world continues to witness an increase in security threats, we help your team to manage their personal risk conveniently and effectively. Our Travel Security Services offer professional advice and support providing peace of mind to your team while travelling. The service is available whenever needed via phone, email or website.
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As part of our commitment to employee wellbeing, your team now have 24/7 access to our Sleep & Meditation app. There they will find tools to reduce stress, improve sleep quality, and build resilience with guided support whenever they need it.

Check our health guides, videos, podcasts and recipe books aimed to help you prevent and manage common health issues.

Certain services that may be included in your plan are provided by third party providers. If included in your plan, these services will show in your Table of Benefits. These services are made available to you subject to your acceptance of your policy’s terms and conditions, as well as the service’s terms and conditions as set out by the relevant third party service provider. By accepting the third party service providers’ terms and conditions, you enter a separate contractual relationship directly with them. Their services may be subject to geographical restrictions. Full details of the third party service providers’ terms and conditions are available in their websites and in the relevant application and/or platform where services may be hosted. The third party service providers are independent data controllers, and we recommend that you review their privacy notices to understand how they process your personal data.  The third party service providers offer non-insurance services that are not intended to be a substitute for in-person medical consultations, diagnosis, treatment, assessment or care. You understand and agree that the insurer, its reinsurer and their administrators are not responsible or liable for any claim, loss or damage, directly or indirectly resulting from your use of any of these third party services.